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Home > Contact Us > Health Connection
Health Connection

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Health Connection is a toll-free telephone line answered by specially trained Customer Service Representatives and MED-U-NURSES.  Health Connection also provides a Touch Tone Health Library, which provides access to more than 1,500 recorded messages focusing on adult and children's health topics.

Call center operator

How Can You Reach Us?

 Call us:
792-1414 (Charleston area)
1-800-424-MUSC (toll-free)

E-mail MED-U-Nurse

Customer Service Representatives
7 a.m. - 7 p.m. Monday - Friday
Specially trained representatives can assist you with: 
Appointment scheduling
Class and community event registration
Information about health screenings
Health related questions

 

MED-U-NURSES
8 a.m. - 5 p.m. Monday - Friday
Nursing professionals who are available to: 
Discuss your symptoms
Answer your questions about general health concerns
Help determine if you need to see a doctor
Provide assistance with physician referrals Provide information about MUSC services

 

Touch Tone Health Information Library
24 hours a day, 7 days a week
Provides access to 1,500 recorded messages on adult and children's health topics
Is a quick, accurate and confidential way to find out about everything from food poisoning to ear infections
View Health Information Library Topics

 

 




 

 

 

 

 

 

 

 

 

 

 

Here's how to access the information you need from Health Connection:

Man using laptop, woman on phone

Call 792-1414 or 1-800-424-MUSC

To speak to a CSR or MED-U-Nurse, press the * (star) key

To access the Touch Tone Health Information Library, press 2:

  • If you know the code number for the health topic you want to hear, enter the our-digit number.  Or, view our  online listing of available topics to find the topic you would like to hear

  • If you need instructions, enter 1000

 

Page last updated: 12/02/05
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